POPIA PRIVACY NOTICE FOR E-LEARNING PLATFORM In compliance with the Protection of Personal Information Act (POPIA), we are committed to protecting the privacy and personal information of all learners, facilitators, assessors, moderators, employees, and stakeholders using our e-learning platform. 1. Collection of Personal Information We may collect the following information: • Full names and surname • Identity or passport number • Contact details (email address and cellphone number) • Physical address • Employment information (where applicable) • Training records, assessments, certificates, and learner achievements • Photographs, videos, and attendance records • Login credentials and system usage information 2. Purpose of Processing Information Personal information is collected and processed for: • Learner registration and enrolment • Training delivery and assessment • Certification and accreditation purposes • Reporting to relevant SETAs, QCTO, employers, and regulatory bodies • Communication regarding courses and learning activities • Monitoring platform usage and improving services 3. Information Security We implement appropriate technical and organizational measures to protect personal information against loss, unauthorized access, disclosure, alteration, or destruction. Access to personal information is restricted to authorized personnel only. 4. Sharing of Information Personal information will only be shared where: • Required by law • Required by SETAs, QCTO, or accreditation bodies • Consent has been provided by the data subject • Necessary for training administration and certification processes 5. Retention of Information Personal information will be retained for the period required by legislation, accreditation requirements, and organizational record-keeping policies. 6. Rights of Data Subjects Learners and users have the right to: • Access their personal information • Request correction of inaccurate information • Request deletion of information where legally permissible • Object to certain processing activities • Lodge a complaint with the Information Regulator of South Africa 7. Consent By registering and using the e-learning platform, users acknowledge that they have read and understood this POPIA Privacy Notice and consent to the processing of their personal information for the purposes stated above.